Wednesday 8 March 2006

More Amex Woes

On my holiday in Italy a couple of weeks ago, we took cash out of a hole-in-the-wall machine with the Amex credit card. Last week, in order to avoid the interest on interest merry-go-round, I attempted to pay off more than the current balance on the Amex wesbite.

"The payment is larger than the total outstanding balance on your Card. Please try again with a lesser amount."

Duh!! Ok, at least I'll pay off the total outstanding.

"Sorry, you cannot pay the Total Outstanding within the first 30 days of using the Pay Now service."

Duh!! What does this gobbledgook mean? Probably fallout from having been issued with a new card?

Looking at my account today, I saw that the statement was issued a few days ago and that interest was added. Now there will be interest on interest. I again tried to pay but the most I could pay was the "last statement total."

As it will apparently take 48 hours (sic) to go through, I thought, ahha, I will make another payment because they still think I owe the "Total Outstanding."

"Sorry, you can only make one online payment each 3 days."

Damn, foiled again.


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